Outer Banks, NC Ferry Schedules | Carolina Designs

Farry ScheduleFerry Schedules

Schedules and Rates

Hatteras-Ocracoke Free Ferry

This free ferry service links the Outer Banks islands of Hatteras and Ocracoke with a relaxing 40-minute trip. During the summer, the wait may be long. Reservations are not accepted.

Hatteras to Ocracoke

May 1 – Oct. 29

Departures at 5am, 6am and 7am; departures every 30 minutes from 7:30am to 7:00pm and at 8pm, 9pm, 10pm, 11pm and midnight.

Oct. 30 – April 30

Departs every hour, 5am – midnight.

Ocracoke to Hatteras

May 1 – Oct. 29

Departures at 5am, 6am, 7am and 8am; departures every 30 minutes from 8:30am through 7:00pm and at 8pm, 9pm, 10pm, 11pm and midnight.

Oct. 30 – April 30

Departs every hour, 5am – midnight.

Cedar Island/Swan Quarter Toll Ferries

Reservations, recommended for the Ocracoke ferries to and from Cedar Island (2 1/4 hours) and Swan Quarter (2 1/2 hours); may be made in person at the terminal or by phone, preferably 1 or 2 days in advance. Reservations may be made up to 30 days in advance and must be claimed at least 30 minutes prior to departure.

  • Ocracoke (800) 345-1665
  • Cedar Island (800) 856-0343
  • Swan Quarter (800) 773-1094

Cost

  • $1/pedestrians
  • $3/bicycles
  • $10/motorcycles
  • $15/vehicles and/or combinations less than 20′
  • $30/vehicle and/or combination 20′ to 40′
  • $45/vehicle and/or combination up to 65′

The Cedar Island and Swan Quarter ferries have limited departure times.

For information about North Carolina ferries, call 1-800-BY-FERRY.

Outer Banks Churches

Outer Banks Churches

Assembly Of God

Ark International Church

113 W. Villa Dunes Drive
NAGS HEAD
(252) 441-5182

Catholic

Holy Redeemer by the Sea

301 W. Kitty Hawk Road
KITTY HAWK
(252) 261-4700

Holy Trinity Catholic Parish

7335 S. Virginia Dare Trail
NAGS HEAD
(252) 441-7650

Episcopal

All Saints Episcopal

40 Pintail Trail
SOUTHERN SHORES
(252) 261-6674

St. Andrews by the Sea Episcopal

4212 S. Virginia Dare Trail
NAGS HEAD
(252) 441-5382

Lutheran

Emmanuel Lutheran Church

40 Pintail Trail
SOUTHERN SHORES
(252) 261-4961

Grace Lutheran Church by the Sea

4212 S. Croatan Highway
NAGS HEAD
(252) 441-1530

Non-Denominational

Coastal Family Church

106 W. Finch Street
NAGS HEAD
(252) 449-9062

Liberty Christian Fellowship

244 Williams Drive
KILL DEVIL HILLS
(252) 441-6592

Baptist

Kitty Hawk First Baptist Church

3946 N. Croatan Highway
KITTY HAWK
252) 261-3516

Ocean View Baptist Church

902 S. Virginia Dare Trail
KILL DEVIL HILLS
(252) 441-7633

Outer Banks Baptist Church

216 W. First Street
KILL DEVIL HILLS
(252) 441-4876

Nags Head Church

105 W. Soundside Road
NAGS HEAD
(252) 441-7548

Still Waters Baptist Church

100 E. Driftwood Street
NAGS HEAD
(252) 255-1833

Methodist

Duck United Methodist

1214 Duck Road
DUCK
(252) 261-1525

Kitty Hawk United Methodist

803 W. Kitty Hawk Road
KITTY HAWK
(252) 261-2062

Presbyterian

Outer Banks Presbyterian

907 S. Croatan Highway
KILL DEVIL HILLS
(252) 441-5897

Unitarian

Unitarian Universalist Congregation

831 Herbert Perry Road
KITTY HAWK
(252) 261-2801

Outer Banks Beach Access

BeachBeach Access

Lifeguards are on the beach from Memorial Day weekend through Labor Day weekend. Hours vary. Most beach areas have roving lifeguards and supervisors unless otherwise indicated by code (NL). Hours and locations are subject to change without notice. Listed below is information on amenities, lifeguard locations and beach accesses.

Dare County beach access codes:

  • BH: Bath House;
  • W: Wood Walkway
  • H: Handicap Pkg
  • PP: Paved Pkg
  • S: Shower
  • NL: No Lifeguard

Southern Shores–10:00am – 6:00pm

Southern Shores has no public beach accesses and parking is by permit only; however, the following locations do provide lifeguard service:

  • Chicahauk Beach (PP, W, H)
  • Hillcrest Beach (PP, W, H)

Kitty Hawk–10:00am – 7:00pm

Roving patrol until 8pm.

Sound Accesses

Whalehead Club

  • Public boat ramp for small craft only

Kitty Hawk–Windgrass Circle

(H, W, PP); Bob Perry/Kitty Hawk Bay (public boat ramp, W, PP)

Kill Devil Hills

  • Hayman Street (includes pier, gazebo, picnic area, W, PP)
  • West 3rd Street and Arch Street (no parking)
  • Dock Street (public boat ramp, W, PP)

Nags Head

  • Jockey’s Ridge State Park/Soundside Road (H, W, PP, bathrooms)
  • West Danube Street; Forrest Street (no parking)
  • Harvey Estuarine MP 16/158 Bypass (H, PP)
  • Nags Head Estuarine on the Causeway (H, W, PP)
  • Melvin R Daniels Bridge on Causeway (H, W, PP, bathrooms)

Currituck County Beaches

  • Stationary Lifeguard Stands on the Beach in Corolla 9:30-5:30
    Memorial Day to Labor Day
  • We also have seven roving ATV Patrols and one Quick Response
    Vehicle that cover the entire beach. Subdivision Name of Stand
    Cross Street to Rt. 12.
  • Ocean Hill Ocean Hill Headwind Way
  • Corolla Light Light House Franklyn St
  • Corolla Light Shad Austin St
  • Whalehead Sturgeon Corner of Lighthouse and Sturgeon
  • Whalehead Herring Corner of Lighthouse and Herring
  • Whalehead Bonito Corner of Lighthouse and Bonito
  • Whalehead Sailfish Corner of Lighthouse and Sailfish
  • Buck Island Buck Island Buck Island Bath house – Orion Way
  • Crown Point Crown Point Crown Point Circle
  • Ocean Sands Section P Driftwood Way
  • Ocean Sands Section O Sea Bird Way
  • Ocean Sands Section F Sandfiddler
  • Ocean Sands Section D Marlin Way
  • Pine Island/Currituck Club Bath house Public County Bath house off Rt 12 – Old Story Rd
  • Pine Island Pine Island Hampton Inn – Audobon Drive

Public Beach Accesses

  • Currituck County Southern Beach Access – 471 Ocean Trail (Bathroom, Shower, Parking)
  • Sailfish St and Whalehead Dr (Parking)
  • Bonito St and Whalehead Dr (Parking)
  • Perch Street and Whalehead Dr (Parking)
  • Sturgeon St and Whalehead Dr (Parking)
  • Shad St and Whalehead Dr (Parking)

Outer Banks Night Life

Night LifeNight Life

Corolla

Metropolis Martini & Tapas

Ocean Club Centre
520 Old Stoney Road, Corolla
(252) 453-6167

Sundogs Raw Bar & Grill

Monteray Shores Plaza
807 Ocean Trail, Corolla
(252) 453-GAME

North Beach Movie Diner

Monteray Shores Plaza
815 Ocean Trail, Corolla
(252) 453-2999

The Shack Coffee Shop

Beer & Wine Garden
1148 Ocean Trail, Duck
(252) 597-1500

Kitty Hawk

Ocean Boulevard Bistro & Martini Bar

4700 N. Virginia Dare Trail
MP 3, Kitty Hawk
(252) 261-2546

Trio Wine Bar & Tap House

3708 N. Croatan Highway
MP 4.5, Kitty Hawk
(252) 261-0277

Barefoot Bernie’s Grill & Bar

3730 N. Croatan Highway
MP 4.5, Kitty Hawk
(252) 261-1008

Nags Head

OBX Bowling

201 W. Satterfield Landing Road, Nags Head
(252) 255-1187

OBX Laser Tag

2420 S. Croatan Highway
MP 10.5, Nags Head
(252) 480-8512

Lucky 12 Tavern

3308 S. Virginia Dare Trail
MP 12, Nags Head
(252) 255-5825

Mulligans Raw Bar & Grille

4005 S. Croatan Highway
MP 13, Nags Head
(252) 480-2000

Fishheads Bar & Grille

8901 S. Old Oregon Inlet Road
MP 18.5, Nags Head
(252) 441-5740

Duck

Sunset Grille & Raw Bar

1264 Duck Road, Duck
(252) 261-3901

Coastal Cantina

Duck Waterfront Shops
1236 Duck Road, Duck
(252) 480-0024

Coastal Cravings

1209 Duck Road, Duck
(252) 480-0032

Fishbones Raw Bar

Scarborough Lane Shops
1171 Duck Road, Duck
(252) 480-0032

Kill Devil Hills

Chilli Peppers Coastal Grill

3001 N. Croatan Highway
MP 5.5, Kill Devil Hills
(252) 441-8081

R/C Movie Theater

1803 N. Croatan Highway
Kill Devil Hills
(252) 441-5630

Goombays Grill & Raw Bar

1608 S. Virginia Dare Trail
MP 7, Kill Devil Hills
(252) 441-6001

Outer Banks Brewing Station

600 S. Croatan Highway
MP 8.5, Kill Devil Hills
(252) 449-2739

Captain Georges

705 S. Croatan Highway
MP 8.5, Kill Devil Hills
(252) 480-6677

Mama Kwans

1701 S. Croatan HighwayMP 9.5), Kill Devil Hills
(252) 441-7889

Pool & Hot Tub Info

PoolPool & Hot Tub Information

Pools are serviced on the day of your arrival and a chemical check is performed mid week. A skimmer net is available to you for surface cleaning of debris. It is normal to see sand in the pool, especially on windy days. (Please note that if your home is available early, it is not guaranteed that the pool and hot tub will have been serviced by check-in.) Sand in the pool does not alter the chemical balance of the water. However, if the entire pool is cloudy and you cannot see the main drain, please discontinue use and contact our maintenance department. If anyone in your party has an implanted device sensitive to electricity please contact our office for further information.
Heated Pools: If your rental home offers a heated pool, please note that the max pool heat is 85 degrees. Many pool heaters are heat pumps that require an ambient air temperature of 60 degrees or higher to heat the pool. This means that if the temperature drops below 60 degrees, the pump will not continue to heat. For further information or concerns please contact the Maintenance Department at 252-261-3934 , ext. 6299.

Please remember that children should NEVER be left to swim unattended.

If Your Rental Home Has a Hot Tub

CAUTION – Do not stay in the hot tub for more than 30 minutes and always have someone with you while in the tub.

Overuse of the hot tub will result in chemical imbalances and may be harmful to one’s health. Elderly persons and infants, persons with medical problems such as heart conditions, low or high blood pressure, pregnancy, obesity, circulatory system problems, diabetes and other health conditions requiring medical care and persons using medication should consult a physician before using hot tub. Children should be supervised and carefully watched at all times. Infants and children under the age of 12 should not use the hot tub. Hot water immersion while under the influence of alcohol, drugs or medicines may lead to unconsciousness with the possibility of drowning. Do not use any electrical appliances, including personal radios and telephones, while in hot tub! There is a RISK OF ELECTROCUTION!!!

The Hot Tub/Spa is Cleaned and Serviced on Each Changeover Day

The chemicals used in the tub are activated by the water temperature and the thermostat is set for normal use. It may take several hours for the tub to reach desired temperature after draining and cleaning. Water may appear cloudy until chemicals have properly dispersed.

The Hot Tub/Spa is Checked Again at Mid-Week

If the tub is excessively dirty and a mid-week cleaning is required, there may be a service charge.

Temperature Setting

Hot tub temperature should not exceed 104 degrees F. Lower water temperatures are recommended for extended use (exceeding 10 – 15 minutes).

Jet Settings

Blowers and high jet settings should not be used for more than 30 minutes. Excessive use can cause overheating and permanent damage to the motor. Leave tub on low jets, and replace cover when not in use.

Hot Tub Cover

Hot tub covers are fragile; please use care when removing and replacing. Please do not sit on hot tub cover as it may break! The styrofoam inserts crack easily and are expensive to replace. If the cover is found damaged, please contact our office immediately. Keeping the hot tub covered when not in use will help keep the water warm.

Shower Before Entering Spa

Suntan lotions and sand (check bathing suit) can clog the plumbing, cause malfunction, upset the spa water balance, and is difficult to get out of the tub.

Please Do Not Over Crowd the Tub

Too many people in the tub causes the water level to rise and overflow, resulting in motor damage.

Slippery Surfaces

Always enter and exit spa slowly. Surfaces may be wet and slippery.

Floaters

It is important that all chemical floaters remain in the hot tub in order to maintain the chemical balance. This helps keep the water clean and safe.

If Hot Tub Does Not Work

First check the circuit breaker box. Turn the tub off, hit the reset button and wait for the covered tub to reheat (6-8 hours). If the Hot Tub won’t heat, or jets won’t start, you may need to reset the High Limit Switch, usually located on a gray disconnect box near the tub. There may be a GFI reset switch in the same area. If so, reset it also. Wait for the tub to cool before resetting. If resetting is required more than 2 times in a half hour, please call the office for service at 252-261-3934 , ext. 6299.
DO NOT continue to reset more than 2 times!

Travel Insurance Information

Travel InsuranceTravel Insurance Info

Protect Your Trip

Vacations are one of the most enjoyable times of the year, but things don’t always go as planned. Protecting your trip with travel insurance can help you recover funds from a number of unexpected circumstances. To add Sun Trip Preserver coverage through Red Sky Travel Insurance to your vacation, simply call our office or log in to your Carolina Designs account. Once logged in, locate your lease number, and add Trip Preserver in the “Update Your Vacation Amenities” area. Payment is due at the time of adding travel insurance, and coverage is effective once payment is received.

Coverage Details: Sun Trip Preserver® Information

Covid-19 Information: Covid-19 FAQs

For questions concerning Sun Trip Preserver coverage details, or to file a claim, contact Arch Insurance Services:

 

If you have any questions regarding travel insurance for your stay, please contact our office between the hours of 9am – 5pm daily at 855-235-5121.

House Rules

House RulesCarolina Designs Realty House Rules

Please Note:

Due to COVID-19, some procedures have changed. Check-in time is now 5:00 pm, some community amenities may not be available, and new bedding and cleaning protocols are in place. Visit our Enhanced Protocols for COVID-19 page for more information.

These important rules are part of all Reservation Agreements:

Accuracy of Information

Although Carolina Designs Realty, Inc. makes every effort to maintain accurate information about the homes we manage, we are not responsible for changes in inventory, amenities, and décor implemented by individual homeowners, or changes in services provided by outside vendors. Photos and floor plans are illustrative in nature; therefore, Carolina Designs Realty, Inc. cannot guarantee their complete accuracy.

Advance Reservations

For homes with less than ten bedrooms, guests each week have first priority to tentatively reserve the same home for the same week next year. Homes ten bedrooms or more are available to book in advance for the entire 2021 calendar year. Specific terms for advance reservations are available upon booking.

Amenities Included With Rental

All beds are freshly made with bed linens except top bunks. We supply two towel sets per King/Queen/Double-sized bed, and one per Twin-sized bed. Each towel set contains a bath towel, hand towel, and wash cloth. You may rent more towel sets as needed at $7 (plus tax) per set per week. Each bathroom provides a bathmat and a start-up supply of bath soap and toilet tissue. Kitchens are furnished with a start-up supply of paper towels, dishwasher detergent, dishwashing liquid, kitchen towels, and freshly roasted coffee beans. All kitchens are stocked with dishes, cookware, flatware, glasses, and basic appliances. All houses provide at least one washer and dryer and a start-up supply of laundry detergent. All homes are equipped with wireless internet. Please be advised that it is illegal and unlawful to use this internet service to download unauthorized copies of copyrighted materials (e.g. movies, music, or software) as specified by the Digital Millennium Copyright Act.

Beach Access

The Outer Banks is a barrier island with shifting sands. Please note that it is not unusual for sand to cover walkways and stairs at private, public, and community beach accesses.

Business Services

Business services such as fax, copy machines, and wireless internet are available at our Duck office. Our fax number is (252) 261-2295. Please include a cell phone contact number for any faxes sent to us.

Cancellations

Because homes are individually owned, we are unable to transfer reservations. If canceling a reservation with no payment, please contact our office. In the event of a cancellation with a lease payment, email our office as soon as possible at cancel@carolinadesigns.com. Carolina Designs Realty, Inc. must be notified in writing. If the property is re-rented for the original rental rate, tenant will receive a refund of the advance rental payment less a $75 cancellation fee, any insurance payment and any third-party fees. If re-rented for less than the original rate, tenant will receive the balance of the advance rental payment less the $75 cancellation fee and less the amount necessary to make full payment to the owner. Homeowner reserves the right to reduce original rental rate in order to attempt to secure a paid reservation prior to arrival date. All refunds will be made within 30 days of receipt of the re-rented advance rental payment. If the property is not re-rented, no refund will be paid.

Check-In & Keyless Codes

All homes are equipped with keyless entry. Check-in time is 5 p.m. You will be notified in advance with instructions for check-in, and this email will include your keyless code. Your rental balance must be paid in full prior to check-in for an access code to be issued. You may call our office when you arrive on the Outer Banks and provide a cell phone number. If the house is ready prior to the normal 5 p.m. check-in time, you will receive a text and be issued a special temporary “early release” code to unlock the property. Please note some homes have a firm 5 p.m. check-in. Learn more about check-in/check-out procedures.

Check-Out

You will receive a text or email prompt from our office 48 hours before your lease ends, and you may use this tool as notification that you are departing. Simply respond to the text with your lease number as you are leaving. Check out time is 10 a.m. and your keyless entry code will expire at that time. Please remember to:

-Load and start the dishwasher(s).

-Remove all trash from the home. Only trash in cans will be picked up, so all trash must be placed in cans. Place cans at the street curb (unless otherwise noted).

-Do not remove sheets; leave beds unmade and towels in the bathroom.

-Leave the house and outside areas in a tidy condition, with all trash and personal belongings removed.

-Close and lock all windows and doors.

Condition of Property

Please care for the property as if it were your own and leave it undamaged and clean. Do not rearrange furniture or take furniture to the beach. Do not relocate grills. Do not disconnect or modify the electronic equipment. Do not over-occupy the property. Sleep only on beds provided.

Construction

Carolina Designs Realty, Inc. cannot predict when and where construction may occur in any area and cannot be responsible for any construction that may take place near one of our vacation rental homes. Compensation or transfer to another property will not be considered.

Elevators & Special Needs

Homes providing elevators are listed in the Home Directory and on our website. Elevators are primarily used to assist those guests who may not be able to climb stairs. Children using elevators MUST BE accompanied by an adult. Do not press buttons on multiple floors at the same time. Please note: NONE OF OUR HOMES ARE ADA COMPLIANT and not all elevators can accommodate a wheelchair. Please call our office for elevator measurements and to discuss any special needs relative to specific features of individual homes.

Fireplaces

Fireplaces are available seasonally between October 1st and March 31st unless otherwise stated and may not be used while the air conditioner is running.

Locked Closets

Locked closets contain owners’ personal property and are not included as part of your rental. Please do not tamper with or attempt to open these closets.

Lost & Found

Carolina Designs Realty, Inc. cannot be held responsible for items left in rental properties. Please double check your rental home for personal items prior to departure. If we are asked to return items to you, a shipping fee will apply. Please report your lost items to us at (800) 368-3825, Ext. 6401.

Mailing Packages

Carolina Designs Realty, Inc cannot be held responsible for packages sent directly to rental properties. We recommend sending packages to our Duck office (1197 Duck Road, Duck, NC 27949). Please notify us in advance, and provide us with your rental property number, leaseholder’s name, and cell phone number so we can contact you once the package arrives.

Maintenance & Housekeeping

All equipment in vacation rental homes should be in working order. Please report any housekeeping concerns within 24 hours of arrival. During your stay, if you require maintenance services, please call us at (800) 368-3825 or email service@carolinadesigns.com. Every reasonable effort will be made to rectify the situation. No refunds will be made for inoperative air conditioners, appliances, or for mechanical failure of any equipment. You do not need to be present for service calls at the property.

Non-Smoking Policy

SMOKING/VAPING IS PROHIBITED INSIDE ANY OF OUR VACATION HOMES. You will be responsible for the smoke remediation expenses if smoking in the home occurs during your stay.

Occupancy

Property cannot be used or occupied by more than the maximum allowable number of occupants, including you, your family, all children, and your guests. No extra bedding, such as air mattresses or cots, is allowed. Carolina Designs Realty, Inc. strictly prohibits overcrowding of the house. No RVs, campers or mobile homes may be parked on the premises for the purpose of extra sleeping capacity. Some neighborhoods prohibit RV, boat, and trailer parking so please call ahead regarding specific neighborhood restrictions.

Occupants

Tenants (Leaseholders) represent themselves to be an adult 25 years of age or older. All occupants (“Permitted Occupants”) of the house must be either (1) the Tenant named on the lease (2) 25 years of age or older (3) direct descendants, ancestors or siblings of the occupants, and/or (4) a maximum of one (1) additional person for each occupant, direct descendant, direct ancestor or sibling of the occupants. If occupants do not comply with this paragraph, Tenant and occupants will be refused entry onto the premises, and Tenant or occupants will not be entitled to a refund of any rent payments made. No exceptions.

Parking

Please park vehicles only in the driveway of your rental home; please do not park on the grass. Parking on the street is prohibited everywhere. Please observe all posted parking rules. Violations may result in a parking ticket. Parking at recreational facilities is only allowed while you are using the facilities. Many restrictions exist for RVs, boats, trailers, and golf carts, so please check with our office for specifics prior to arrival.

Partial Week Rentals

Partial week rentals (a minimum of 3 nights) are generally only available during the off-season or when a full week is not booked 7 days prior to an available week. Partial rentals and pricing are subject to owner approval. Partial week pricing is calculated as a percentage of the originally advertised price.

Pet Policy

Unless otherwise noted, all pets are strictly forbidden. Our website provides a current list of homes that allow dogs. If you rent a pet-friendly home and bring a dog, a pet fee of $125 (plus tax) applies. Only two well-behaved and housebroken adult dogs are allowed unless otherwise specified. Pets should not be left unattended or confined to areas where they may cause damage. Pet owners are responsible for damages and extra cleaning. Pets are not allowed in pools, hot tubs, or on the furniture. Please clean up all pet waste.

Service Animals Policy

Carolina Designs welcomes guests accompanied by a trained service animal, emotional support or psychiatric service animal. We ask that you review our policy for these important working animals, found here.

Pools & Hot Tubs

Pools and hot tubs are serviced by a professional pool company no later than 6 p.m. on check-in day, and a chemical check is performed mid-week. As neither the homeowner nor Carolina Designs Realty, Inc. employees are on the premises during the use of these amenities, the rental party agrees to be solely responsible for the use and operation thereof. If your rental home advertises a heated pool, please be aware that a fuel fee is collected for use of the pool heater and that the pool’s maximum heat temperature is 85 degrees. The pool heat fee varies with each home and is noted on the specific property page. Unauthorized usage of pool heat is strictly prohibited. Unless otherwise noted, private heated pools will open the weekend of April 3rd, 2020 and close the weekend of October 16th, 2020. Private unheated pools will open the weekend of May 1st, 2020 and close the weekend of October 2nd, 2020. (In 2021, private heated pools will open the weekend of April 2nd and close the weekend of October 22nd. The unheated pools will open the weekend of April 23rd, 2021 and close the weekend of October 1st.)

Reservations

Reservations can be made online, by phone or in person. Pricing is based on a 7-day rental, plus tax (12.75%) and an administrative fee of $125. The initial deposit must be received within 7 days of booking to secure the lease agreement. Terms vary depending upon time of year you book. Please read our emails and notices carefully for payment details. Your lease agreement, cost, due dates, and our policies are available on our website. To view your lease online, go to LOGIN on our home page and create an account using the lease number and leaseholder’s zip code. The final balance of your payment must be received 30 days prior to your check-in date. We accept personal checks up until the balance due date. Please include your lease number on checks. Late payments received after the final balance due date must be by certified or cashier’s check, money order or credit card. Please contact our office at 800-368-3825 for questions or to request a copy of your lease.

Travel Insurance

Trip Interruption Insurance is available as an option on each reservation. The fee for the insurance is 6.95% of the total amount. For further questions on coverage, please go to trippreserver.com. Carolina Designs Realty, Inc., and the owners we represent, do not refund in the event of evacuation for severe weather. Tenants must have Travel Insurance for reimbursement due to mandatory evacuations.

Weddings & Special Events

Weddings and/or special events are strictly prohibited without a separate agreement and are only allowed in homes that participate in the Special Event Home Program. The lease addendum must be returned along with the signed lease agreement. Specifically note that:

-Unless otherwise stated in the house description, Carolina Designs Realty, Inc. allows a maximum number of 50 guests during the wedding and/or special event. There is an event fee of $1,500 unless otherwise noted.

-We require a $2,000 security deposit which is returned 30 days after departure if there are no damages, unless otherwise noted.

-You must make parking arrangements for your guests in advance (on-street parking is not permitted).

-If you are interested in viewing an event property, please contact us at least 48 hours prior for scheduling. Two homes may be viewed per appointment, with a limit of three people in addition to the Carolina Designs Realty representative. Prior to your appointment, please email or fax us a completed House Viewing Form and a copy of your driver’s license or bring them to our Duck office. Please note that we don’t offer home viewings between Memorial Day and Labor Day.

For more specific information on wedding and special event homes, please speak to a Reservationist.

Our Privacy Policy | Carolina Designs

Privacy PolicyCarolina Designs Realty Privacy Policy

How we handle the information we gather when you visit our web site

We collect and store only the following information about you: The name of the domain from which you access the Internet; the date and time you access our site; the item you requested from the server; and the Internet address of the web site from which you linked directly to our site. If your browser accepts cookies we may use a cookie to determine if you are a repeat or new visitor, or to understand how many different visitors come to our site. When we examine this data, it is always presented in an aggregate form. Except as outlined in the Security section at the bottom of this document, we do not track or look at individual’s usage behavior.

What is a cookie?

A cookie is a small piece of information that is sent to your browser, along with a Web page, when you access a Web site. There are two kinds of cookies. A session cookie is a line of text that is stored temporarily in your computer’s RAM. Because a session cookie is never written to a drive, it is destroyed as soon as you close your browser. Carolina Designs Realty uses these types of cookies as you move from page to page during the reservation process. A persistent cookie is a more permanent line of text that gets saved by your browser to a file on your hard drive. Carolina Designs Realty uses these types of cookies for the sole purpose of having the Reservation Request fields already populated for returning users. If you have your browser set to notify you before accepting cookies the notice will tell you if the cookie expires some time in the future or not. Persistent cookies have an expiration date in the future. Session cookies have no date associated with them.

Use of cookies

We have set our software so that your browser will only return cookie information to the domain where the cookie originated. No other site can request it. When you return to this site, the cookie is sent back to the web server, along with your new request. We use this information to create summary statistics which are used for web site planning and maintenance and to analyze system performance. This information tells us the number of visitors to the different sections of our site and helps us understand if our site is meeting the needs of our visitors. This information is only presented in an aggregate form, never for an individual user.

Cookies from this website can only be read by this website. If you do not wish to receive these cookies, you may set your browser to reject the cookies (consult the instructions for your particular browser on how to do this). You will not be able to reserve a home on this site with cookies disabled.

Retargeting

Our website integrates technologies of trusted advertising partners (third-party companies) that allow the recognition of your device and the collection of information about your browsing activity in order to provide advertisements about goods and services likely to be of greater interest to you. In particular, these partners collect information about your activity on this website to enable us to show advertisements for our products and/or services to you on third-party websites and apps.

Our partners may use non-cookie technologies on which browser settings that block cookies might have no effect. Your browser may not permit you to block such technologies. For this reason, please keep in mind that you can block the collection and use of information related to you by advertising companies for the purpose of serving interest based advertising by visiting the following platforms of self-regulatory programs of which those companies are members:

The NAI’s opt-out platform: http://www.networkadvertising.org/choices/
The EDAA’s opt-out platform http://www.youronlinechoices.com/
The DAA’s opt-out platform: http://optout.aboutads.info/?c=2&lang=EN

Securing your privacy

We will protect the quality and integrity of your personally identifiable information. We have implemented technical and managerial procedures to maintain information that is accurate, current, and complete. We will make a sincere effort to respond to your requests to correct personal information inaccuracies in a timely manner.

We also take appropriate steps to protect your privacy. Whenever you provide sensitive information (for example, a credit card number to make a reservation), we will take reasonable steps to protect it, such as encrypting your card number. We will also take reasonable security measures to protect your personal information in storage. Credit card numbers are used only for processing payments and are not retained for any other purpose.

Your personal information will only be used by Carolina Designs Realty.

If you identify yourself by sending an E-mail

When you send us personally-identifying information, (e.g., in an electronic mail message), or by filling out a form that E-mails us this information, we use this information to respond to your request.

We want to make it clear that we will not obtain personally-identifying information about you when you visit our site, unless you choose to provide such information to us (for example, filling out the form for the reservation or brochure request). Except for authorized law enforcement investigations, or as otherwise required by law, we do not share any information we receive with any outside parties.

Security

For site security purposes and to ensure that this service remains available to all users, the Carolina Designs Realty webserver employs industry-standard methods to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage. Unauthorized attempts to upload information or change information on the Carolina Designs Realty server is strictly prohibited and may be punishable by law, including the Computer Fraud and Abuse Act of 1986 and the National Information Infrastructure Protection Act.

In the specific context of this security monitoring, there is no expectation of privacy. However, only in the case of actual law enforcement investigations, will we attempt to identify individual users or their usage habits.

Testimonial Policy

Our testimonial and review policy can be accessed here.

Check-in / Check-out

Check In Check outCheck-in | Check-out

PLEASE NOTE: Due to COVID-19, check-in procedures have changed. Visit our Enhanced COVID-19 Protocols page for more information.

Every effort is made to have your vacation home ready for check-in at 4pm. If your home is cleaned and ready for occupancy before this time, the lease holder will be notified via email. Other members of the leaseholder’s party can sign up for this early notification service here. Please note that if your home is available early, it is not guaranteed that the pool and hot tub will have been serviced by check-in.

Two Types of Entry Code

  • Lease Entry Code: This code activates at 4pm on check-in day and de-activates at 10am on check-out day.
  • Early Release Code: This code is provided to guests in the event that the home is ready to occupy before 4pm. It works on a temporary basis to allow early entry and will deactivate at 4pm on the day of check-in. At that time the lease entry code must be used for home access throughout the balance of your vacation.

Click here for instructions on how to use our keyless entry system.

How You Receive Entry Codes

  • Lease Paid in Full: If your balance is paid in full, you will receive a lease entry code via email in advance of your scheduled check-in day.
  • Lease Balance Due: Outstanding balances must be paid before you are eligible to receive a keyless entry code. Those with balances due on check-in day must contact our office immediately to make payment.
  • On the day of check-in, lease holders will receive an email when your vacation home is ready for check-in. Other party members may sign up for this service here.

You will find the following on the kitchen counter of your rental home:

  • Important guidelines and policies
  • Area trash schedules
  • Subdivision information (if applicable)
  • Parking passes (if applicable)
  • Rebooking forms if you intend to reserve this home next year

Check-out Information:

  • Check-out time is 10am and your lease entry code will expire at that time.
  • Checking out is easy. The leaseholder will receive a text or email two days prior to the lease end date, which will guide you through the simple process.
  • Certain homes are available to be rebooked for the same week the following year. The deadline for rebooking is noon on the Monday following your departure. Please email us at reservations@carolinadesigns.com or call 800-368-3825 to check availability.

Prospective Owners

 

A Foundation of Success

With over 20 years of experience and close to 350 of the finest Outer Banks homes, our company has run on the strong foundation of quality service, accountability, and trust.

Some key details about Carolina Designs Realty:

  • Our core mission is and has always been to provide excellence in property management to our owners.
  • Our primary focus is to maximize revenues through superior performance. Our homes have some of the highest occupancy levels and maximum rates.
  • We have been serving the Outer Banks as a family run business since 1988.
  • We manage some of the finest homes in Corolla, Duck, Southern Shores, Kitty Hawk, Kill Devil Hills and Nags Head.
  • Our inventory remains very manageable at approximately 350 homes. We purposely limit our growth to maintain our high standards of service.
  • The excellent service we provide results in customer satisfaction and loyalty to our company.
  • With a well trained, professional staff, we have a proven track record of success and offer quick response to any need, even during the most critical times. We are here for you 24/7.
  • Each of the Carolina Designs Realty Management Team has an average of over 20 years of experience. Let us put this wealth of knowledge and experience to work for you.
  • With a smaller, selective inventory, every home gets our attention and we can handle any situation with care and skill.

Communication is Key

Effective Property Management starts with the ability to communicate well across all spectrums of the company — with our homeowners (our primary clients); with our guests; and within our organization. We go the extra mile to make sure your home is well cared for and profitable.

  • Our Property Managers are available and ready to work with you. We’ll get to know you and what is important to you to serve you best.
  • Our Reservation Staff will become familiar with you and your home so that we can represent you effectively and enthusiastically.
  • Our Customer Service Specialists are here to help with vendors, billing and guest relations
  • Our advanced Online Owners Area provides secure, detailed information about your property and gives you instant access to a wealth of data on your property and your guests.
  • You’ll get answers to any questions and expert guidance with our accounting support.
  • Our email notifications and monthly newsletter will keep you updated with important information.
  • We make it easy to rent your home! We were the first company to offer guests the ability to plan vacations over a year in advance with our innovative wait list and 10% down programs.

Tools and Technology

Technology plays a large role in allowing us to serve our owners, reach out in our advertising, and work well as a team. For over twenty years, Carolina Designs Realty has been a leader in the innovative use of technology. Our in-house technical staff is constantly improving our systems, for our owners, our guests and our staff, allowing us to provide excellent information and services.

  • Carolina Designs Realty has been an industry leader and continues to innovate and improve our systems.
  • Our website was the first on the Outer Banks to take online reservations, the first to provide online floor plans, and is one of the most highly ranked sites on search engines.
  • Our team of in-house programmers continue to produce innovative tools to increase our performance in vacation rental management.
    • 1.3 million visitors in just this past year to carolinadesigns.com
    • Aggressive web marketing with solid conversion rates
  • Our state-of-the-art Owner’s Interactive Site gives our owners the ability to:
    • view a wide variety of reports, including monthly income, expenses, performance charts, guests and guest history
    • set their own rates
    • manage owner time and
    • schedule services

We are proud of what we have accomplished thus far and strive to remain on the cutting edge of both the Technology and Vacation Rental Management industries.

It all starts with the basics – clean homes

Every Housekeeper and Inspector is an employee of Carolina Designs Realty. We continually train these vital members of our organization, recognizing the importance of a dedicated staff that cares about your home.

  • Our professional team of Housekeepers and Inspectors is led by our in-house Operations staff with over 60 years of combined experience and are key members of VHRP (Vacation Rental Housekeeping Professionals).
  • Our housekeeping department has a proven reputation with a mission of maintaining the highest standard of housecleaning in each and every home.
  • Every home is finished with fresh linens, 2 towel packs per room, and an amenities package with complimentary cleaning, soap and paper products.
  • Every home is checked by an inspector.

Contact Information

Carolina Designs offers rental management services for approximately 350 vacation homes from Corolla to Nags Head on the Outer Banks. We are very selective about the number of invitations that we extend each year so that we maintain the highest level of service for our owners and guests in the industry. Our services and success are based on our partnerships with owners of the finest Outer Banks homes who share our goal of providing premium vacations for our guests. Please tell us a bit about yourself, your vacation home and what services you might be interested in receiving. If you prefer to talk in person about your home and how we can help, please call Elaine Breiholz, 800.368.3825 x 6242