A Foundation of Success
With over 20 years of experience and close to 350 of the finest Outer Banks homes, our company has run on the strong foundation of quality service, accountability, and trust.
Some key details about Carolina Designs Realty:
- Our core mission is and has always been to provide excellence in property management to our owners.
- Our primary focus is to maximize revenues through superior performance. Our homes have some of the highest occupancy levels and maximum rates.
- We have been serving the Outer Banks as a family run business since 1988.
- We manage some of the finest homes in Corolla, Duck, Southern Shores, Kitty Hawk, Kill Devil Hills and Nags Head.
- Our inventory remains very manageable at approximately 350 homes. We purposely limit our growth to maintain our high standards of service.
- The excellent service we provide results in customer satisfaction and loyalty to our company.
- With a well trained, professional staff, we have a proven track record of success and offer quick response to any need, even during the most critical times. We are here for you 24/7.
- Each of the Carolina Designs Realty Management Team has an average of over 20 years of experience. Let us put this wealth of knowledge and experience to work for you.
- With a smaller, selective inventory, every home gets our attention and we can handle any situation with care and skill.
Communication is Key
Effective Property Management starts with the ability to communicate well across all spectrums of the company — with our homeowners (our primary clients); with our guests; and within our organization. We go the extra mile to make sure your home is well cared for and profitable.
- Our Property Managers are available and ready to work with you. We’ll get to know you and what is important to you to serve you best.
- Our Reservation Staff will become familiar with you and your home so that we can represent you effectively and enthusiastically.
- Our Customer Service Specialists are here to help with vendors, billing and guest relations
- Our advanced Online Owners Area provides secure, detailed information about your property and gives you instant access to a wealth of data on your property and your guests.
- You’ll get answers to any questions and expert guidance with our accounting support.
- Our email notifications and monthly newsletter will keep you updated with important information.
- We make it easy to rent your home! We were the first company to offer guests the ability to plan vacations over a year in advance with our innovative wait list and 10% down programs.
Tools and Technology
Technology plays a large role in allowing us to serve our owners, reach out in our advertising, and work well as a team. For over twenty years, Carolina Designs Realty has been a leader in the innovative use of technology. Our in-house technical staff is constantly improving our systems, for our owners, our guests and our staff, allowing us to provide excellent information and services.
- Carolina Designs Realty has been an industry leader and continues to innovate and improve our systems.
- Our website was the first on the Outer Banks to take online reservations, the first to provide online floor plans, and is one of the most highly ranked sites on search engines.
- Our team of in-house programmers continue to produce innovative tools to increase our performance in vacation rental management.
- 1.3 million visitors in just this past year to carolinadesigns.com
- Aggressive web marketing with solid conversion rates
- Our state-of-the-art Owner’s Interactive Site gives our owners the ability to:
- view a wide variety of reports, including monthly income, expenses, performance charts, guests and guest history
- set their own rates
- manage owner time and
- schedule services
We are proud of what we have accomplished thus far and strive to remain on the cutting edge of both the Technology and Vacation Rental Management industries.
It all starts with the basics – clean homes
Every Housekeeper and Inspector is an employee of Carolina Designs Realty. We continually train these vital members of our organization, recognizing the importance of a dedicated staff that cares about your home.
- Our professional team of Housekeepers and Inspectors is led by our in-house Operations staff with over 60 years of combined experience and are key members of VHRP (Vacation Rental Housekeeping Professionals).
- Our housekeeping department has a proven reputation with a mission of maintaining the highest standard of housecleaning in each and every home.
- Every home is finished with fresh linens, 2 towel packs per room, and an amenities package with complimentary cleaning, soap and paper products.
- Every home is checked by an inspector.
Carolina Designs offers rental management services for approximately 350 vacation homes from Corolla to Nags Head on the Outer Banks. We are very selective about the number of invitations that we extend each year so that we maintain the highest level of service for our owners and guests in the industry. Our services and success are based on our partnerships with owners of the finest Outer Banks homes who share our goal of providing premium vacations for our guests. Please tell us a bit about yourself, your vacation home and what services you might be interested in receiving. If you prefer to talk in person about your home and how we can help, please call Elaine Breiholz, 800.368.3825 x 6242