Information About Your Reservation

Thank you for reserving your vacation home with Carolina Designs Realty!

Your keyless code for entry into your vacation home was sent to your email address, as well as your home’s address, and trash schedule. If you do not see it, please check your junk folder and add us to your safe sender list.

If your home is ready for you prior to the designated check-in time, you will receive an early access code via email. The early access code is strictly used to enter the home prior to the designated check-in time. After the designated check-in time has passed, you will need to use your assigned keyless access code to unlock the house. If you’d like to have a text message sent to your phone when your home is ready for you, please contact our office.

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Important Covid-19 Information

Safety is our #1 priority. Please familiarize yourself with our enhanced protocols. Notable changes include:

5:00 pm check-in time.

Please do not go to the home, park in the driveway, or drop off personal items before check-in time

New bedding procedures. Beds will be made with freshly laundered sheets and pillowcases. Pillows, mattress pads, and comforters will be misted with sanitizing product.

The expectation is that visitors will familiarize themselves with local ordinances and continue to follow common-sense guidelines like frequent hand washing and social distancing, just as you would at home. We will leave a bottle of our sanitizing spray for your use.

Please assist us by doing your part: take out the trash the night before pick up and keep the property clean during your stay.

For information from our local government, including mask recommendations, please visit the Dare County Emergency Management website.

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Check-In Information

Check-in is at 5:00 pm, and Check-out is at 10:00 am. Your check-in packet is located on the kitchen counter of your vacation home. You will receive an e-mail on the day of arrival when your home is ready for occupancy. Other group members may also receive direct notification by providing their contact information here.

If you, or others in your party, would like a text notification when your home is ready; please give us a call (800-368-3825) prior to check-in.

As our housekeeping and maintenance staff are working to prepare the home for you, we kindly request that you do not access the property, including the driveway or the pool area, until the home is released. If you have a pool or hot tub, please note that they are serviced by a third-party vendor, no later than 6pm day of check-in, and a chemical check is performed mid-week. The pool and spa may not yet be serviced at the time the home is released. This is often the case if the home is released early.Keyless Entry Operation

View an image of our Keyless Entry locks here.

To Unlock:

1. Firmly place the palm of your hand on the keypad (BLACK GLASS) portion of the lock to illuminate the keypad

2. Enter your code followed by the asterisk (*) or check mark (✔) key – whichever icon you see on the bottom left of your keypad

3. When the code is accepted the locking mechanism will activate and the lock will open. You must manually lock the door behind you after entering.

To Lock:

1. When leaving your home, remember to shut the door completely.

2. Activate the lock by touching the keypad with the palm of your hand.

3. This causes the locking mechanism to activate and the door to lock.

Problems with Keyless Entry?

1. Review the information provided here, and retry the above procedure.

2. Double check the code you entered with the code provided.

3. If the problem persists, please call 800-368-3825 (For after-hours emergencies only, please call 252-202-4964).

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Trash Pick Up Schedule

It is important to put cans out the night before unless noted that you have roll out service. Trash service can come very early in the morning, so it is important to roll them out the night before. Please roll the cans back to the house once collected. If you are unsure of your home’s location, please check your email for your home’s specific trash day(s). This information will also be on your check-in packet when you arrive at the home. Pick up days are listed below:

North Corolla
Trash Wednesday/Saturday
Recyclables Wednesday/Saturday

South Corolla
Trash Monday/Friday
Recyclables Monday/Friday

North Duck
Trash Tuesday/Friday
Recyclables Monday

South Duck
Trash Monday/Thursday
Recyclables Monday

Southern Shores
Trash Monday/Friday
Recyclables Wednesday

Kitty Hawk
Trash Monday/Thursday
Recyclables Monday if cans are provided.

Kill Devil Hills
Trash Monday/Thursday
Recyclables Monday if cans are provided.

Nags Head:
Trash Monday/Thursday
Recyclables Monday
Cans must be placed between the street and the bike path the night before pickup.

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Checkout Procedures

If your group departs before 10 AM on check-out day, please notify us at checkout.carolinadesigns.com so we can begin the sanitation process.

Check out time is 10:00 am and your keyless entry code will expire at that time.

Please remember to:

1. Load and start the dishwasher(s).

2. Do not remove sheets, leave beds unmade and towels on bathroom floor.

3. Remove your trash from the home. Please note: all trash must be placed in cans.

4. Leave the house and outside areas in a tidy condition, with all trash and personal belongings removed.

5. Close and lock all windows and doors.

Rebooking for next year? Please call our office before noon EST on the Monday after your departure to check on rates and availability.

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Rebooking

If you wish to rebook this home for next year, and the property has 9 bedrooms or less, please call our office before noon EST on the Monday after your departure to reserve. After 12:00 pm on Monday, the property will be released from a courtesy hold. Please note that 10+ bedroom homes are not available for this first right of refusal policy.

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Safety Considerations

Pool and Spa – Please observe all posted rules. Please shower before and after using the hot tub. Do not remove the chlorine floater from the hot tub. The pool vendor may ask you to vacate the pool area during the mid-week chemical check. Avoid staying in the hot tub for extended periods of time (over 15 minutes). Children under 12, elderly persons, and those with health issues should not use the hot tub. Please note that children have an increased risk of skin irritation from hot tub use.

Beach – Follow safety guidelines at the beach. All beach equipment (including tents and chairs) must be removed each night or may be subject to removal by town.

Fireworks – All fireworks are strictly prohibited in or around homes managed by Carolina Designs Realty. North Carolina prohibits the possession of any pyrotechnics which launch or propel into the air.

Security – Just as you would at home, please remember to lock your cars when unattended and secure your vacation house when going out or before retiring in the evenings.

Parking – There is NO street parking on the Outer Banks, so always park on the driveway and not in the grass or on the side of the road. Please observe all posted subdivision parking rules. Many restrictions exist for trailers and golf carts, so please check with our office for specifics prior to arrival.

Elevators – For safety reasons, children must be accompanied by an adult when on elevators and should not be left unattended near elevators.  Elevators are mainly used to assist guests unable to climb stairs. For the elevator to operate, interior and exterior doors on all levels must be firmly shut.

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Home Care

Thank you in advance for caring for this home. Smoking is NOT permitted in any of our vacation homes. We ask that you please pick up after your pets, park only at your rental home (not in common areas) and please do not tamper with electronic wiring. Most homes in this area are on fragile septic systems, and for that reason most do not have garbage disposals. Please be careful not to allow food down the drains, and please flush only toilet paper. Over occupying the property is strictly forbidden — no cots or air mattresses are allowed.
Please obey all local ordinances and be advised that excessive noise and/or abuse to your vacation home may result in termination of your rental contract. Most towns restrict noise levels by 11 pm.

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Each of Our Homes Provide

Keyless entry

Complimentary wireless internet access

Freshly-made beds

Towels

Fully-equipped kitchen with dishwasher

Outdoor grill

Telephone (unless noted in the description)

Central air

Cable TV or Streaming Service

Outdoor shower (some not enclosed)

A starter supply of sanitizing solution, detergents, paper products and specialty coffee

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Suggested “Sea Supplies” to Bring

Beach chairs

Umbrellas

Beach towels

Suntan lotion

Toilet tissue

Coffee filters (flat bottom)

Garbage bags

Bug spray

Salt, pepper and spices

Cleaning supplies

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Traffic

In the summer, Outer Banks traffic can be very heavy on Saturdays and Sundays. Saturday traffic can be extremely heavy from 12 to 6 pm. For those renting homes in Kill Devil Hills or Nags Head, you might want to consider the alternate route through Edenton, NC.For More Information on the Outer Banks

Visit our website for additional area information from Carolina Designs. The Outer Banks Visitor’s Bureau is another great resource for Outer Banks events and activities.

For your convenience we have an after-hours number for extreme emergencies only: 252-202-4964

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Cleaning & Service

If you need any assistance during your stay, please email service@carolinadesigns.com or call 800-368-3825. Our office is open from 9:00 am to 5:00 pm daily, and we have an after-hours emergency service number, 252-202-4964, for use in extreme emergencies only .House Tips for High Temperatures

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Refrigerators

The refrigerator in your rental home may require a period of 24 hours after your arrival to reach and maintain a normal temperature. This is due to temperature destabilization which occurs from unloading, cleaning and reloading the unit with groceries on changeover day, especially on hot days. To ensure proper operation, please keep doors closed as much as possible, set all temperature dials on ‘medium’ and do not block the vent which provides cold air from the freezer to the refrigerator. Setting the dials above ‘medium’ could cause the unit to enter auto-defrost mode and shut down.

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Air Conditioning

Did you know that a perfectly functioning air conditioning unit can only keep the top level of a home approximately 20 degrees cooler than the outside heat index? To best maintain temperatures in your home, please keep doors and windows closed, and close blinds or curtains on the top level during the hottest part of the day. Please do not turn the air conditioning units down below 68 degrees as this could cause the units to freeze and stop working altogether.

Pine Island Community Information

We hope the following information regarding the community, amenities, and important policies are helpful to you. To ensure your visit is both enjoyable & safe, we appreciate your attention to the following information.

Pool Information & Admission Guidelines for 2021:

Rental companies will supply weekly check in list for Pine Island Pools. Guest will check in with Pine Island Pool Attendants for each pool visit and provide a weekly wrist bands and/or pool pass to each party. Pool Attendants will now sign in individuals and groups for daily attendance. The summer pool hours are from 9:00am to 7:00pm weather permitting. Swimming is always at your own risk. For safety reasons, children under the age of 12 must have parental supervision.

We also ask that all guests practice the three W’s:

Wear – Wearing a cloth face covering is encouraged but not required

Wait – Waiting 6 feet apart when accessing the pools and common areas

Wash – Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer

Please stay home if you feel sick or have tested positive for COVID-19 or were exposed to someone with COVID-19 within the last 14 days.

Thank you for your patience and understanding as we work to take preventative measures that save lives by reducing exposure and slowing infection.

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Pine Island Beach Club:

The Beach Club/South pool complex is located at 351 Audubon Drive (just north of the Hampton Inn and is a facility for the exclusive use of Pine Island Property Owners, their guests including renters and associate members. The facility consists of:

A large oceanfront swimming pool

A small, shallow wading pool for young children

Private access to the oceanfront beach

Pools are surrounded with a large deck area equipped with seating, tables, and umbrellas for shading

A generously sized dune-top deck with seating and great views of the ocean

Restrooms, changing areas, showers, and lockers

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North Swimming Pool:

In addition to the Beach Club, “The North Pool” is located just off North Cove Rd. You can park in the lot one block inside the Black Pine Road entrance. This facility is for owners/renters only. Follow the sidewalk marked Pine Island Beach Access 3 to the North Pool

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Speed Limit:

Limit vehicle speed on community streets to 15mph.

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Parking:

Parking is permitted only upon the paved parking area of each home. Parking on the streets is not permitted, so as not to hinder access by emergency vehicles. Please make note of your street address if you need to call for emergency assistance.

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Golf Carts:

Pine Island allows the uses of street legal licensed golf carts for use on community streets only. These golf carts are not allowed to be driven on community pathways and accesses. The golf carts can only be driven by a licensed driver. No parking on the sides of the roads and beach accesses. Park carts only in paved areas at each home & community parking lots. All Golf Carts must follow all posted community street signs & rules.

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Trash & Recycle Can Rollout & Rollback Service:

All trash & recycle items must be placed in the correct wheeled containers provided under or next to the house. Please do not roll cans to the street. A trash can service will both roll out and roll back the trash and recycling cans on service days. All items should be placed completely in the cans, as any debris or bags left outside of the can will not be collected. Please do not overfill cans, lids must be able to close completely for trucks to dump cans. Please note green and black cans are for trash and green with yellow lid cans are for recycling. Please do not block access to the containers under the house with vehicles. Trash pickup is on Monday & Friday from May 1-Sept 30th and Mondays only in the off season.

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Beach Fires & Fireworks:

Per Currituck County ordinances and community rules, beach fires are prohibited, and it is unlawful to use any type of firecracker, torpedo, sky rocket, sparkler, or similar item anywhere in the Pine Island Community. For your safety, these rules are strictly enforced.

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No Grilling on Decks:

Most homes in Pine Island have a designated grill area located on the ground level and some distance away from the house. Grills should never be moved from the designated area. Grilling on decks is prohibited. Grills should not be placed on decks (at any level) at any time.

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Dune Protection:

Please keep off the dunes. Walking, climbing, jumping, etc. on the dunes is prohibited. Please do not damage or remove fences, sea oats, beach grass or other foliage as they help preserve our delicate ecosystem.

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Pets & Leash Requirements:

As a courtesy, please remember to clean up after your pet and do not bury pet waste in the sand or throw it in the ocean. Dogs are allowed on the beach year-round as long as they are restrained by a leash and there are no length requirements. We appreciate you keeping your dogs under your control at all times.

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Motor Homes, Trailers, Campers, Boats:

These vehicles are prohibited in Pine Island and may not be parked or stored in the community. Please contact your rental company for alternate parking arrangements.

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Ponds:

Community ponds and water retention basins within Pine Island are for storm water retention and should not be used for recreational activities such as swimming, fishing, boating, etc.

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Tennis Court:

Pine Island’s single community tennis court is located next to the North Pool swimming facility down Beach Access 3 just off North Cove Road. In season reservations are required by calling 252.453.3904. Owners/renters may reserve the court for same day or next day play. Court time is limited to one hour per day per house. Reservations for the North Pool tennis court times are highly suggested due to peak season demand for court time. Off-season open play is from October-Memorial Day. Please park in the Black Pine parking lot only. No roadside parking strictly enforced.

As an alternative, the Pine Island Racquet & Fitness Center is located on the west side of route 12 opposite the Hampton Inn. Please contact the center at 252.453.8525 for current daily/weekly rates for the Fitness Center and court fees for inside or outside court reservations.

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Community Patrol:

Please feel free to contact community patrol if you have general questions concerning this community notice, to report a violation or voice a complaint (ex. loud music, bonfires, fireworks, dune protection issue), to get information about beach accesses, parking, overflow lot locations, to report Enviro-Tech septic pumping station alarm issues, and to report any maintenance/safety issues found in the community. We appreciate your help in keeping our community safe!

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Community Numbers:

Beach Club – 252.453.9024
North Pool – 252.453.3904
Community Patrol – 252.207.4903
Website: www.pineisland-nc.com

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Other Important Numbers:

Bay Disposal (Trash & Recycling) – 252.491.5105
Septic Emergencies – 252.491.5277
Police, Non-Emergency – 252.232.2216
Fire, Police, Emergency Personnel – 911

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Enjoy your stay in Pine Island!

Ocean Sands Community Codes & Regulations

In order to ensure a safe and enjoyable time at the beach, Ocean Sands Property Owners Association (POA) and Centurion Security Services, Inc., respectfully request that you observe all rules and regulations of the community. For your convenience, all major rules and regulations are listed below.

Prohibited Vehicles:

RV’s/Motor Homes (Class A, C, & slip-ons higher than 12″ from cab)

Golf carts

ATV’s

Motorized scooters/buggies

And other similar vehicles

Trailers: “U-Haul”-type, boat, motorcycle/ATV/work-type & fifth-wheel

Any vehicle found in violation may be booted or towed at owner’s expense.

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Parking:

All on-street parking within Ocean Sands is illegal. (NCGS 12-62 & 12-63)

Any vehicle parking partially or wholly in the street may be booted, towed, or issued a county or state citation.

Please refrain from parking in the grass or in driveways of homes you have not rented.

Please refrain from blocking common driveways.

Parking lot at Ocean Lake Swim & Tennis (Section 0) is for club members using pool/tennis courts ONLY. Beach/overflow parking is NOT permitted. Any vehicle found in violation may be booted or towed at owner’s expense.

Parking for tennis courts in sections D & F is for guests of Ocean Sands while using tennis courts ONLY. Beach/overflow parking is NOT permitted. Any vehicle found in violation may be booted or towed at owner’s expense.

Handicapped parking is located at beach accesses in sections F (Sea Oats Ct. & Salt Spray Ct.) and H (Skimmers Arch & Tern Arch). Handicapped placards must be displayed. Any vehicle without visible placard may be towed or issued a county/state citation. Overnight parking is NOT permitted.

Parking in lifeguard/EMS spaces is illegal and any vehicle found in violation may be towed or issued a a county/state citation.

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Firepits & Open Burns:

Firepits and open burns at properties and on the beach are prohibited in Ocean Sands. This excludes self-contained BBQs.

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Fireworks:

In Currituck County, ALL fireworks are illegal (NCGS 14-410 THRU 14-415). For your safety and that of our community and other guests, we ask that you refrain from setting off fireworks.

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Excessive Noise:

Currituck County noise ordinance (Ch. 9 – Article II – 9-33) goes into effect at 9PM on weekdays and 11PM on Fri/Sat. Ocean Sands is a family-friendly community, so we respectfully request that you avoid excessive noise after these times.

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Other Nuisances:

All floodlights and excessive exterior lights must be turned off after 10PM. Excessive lighting creates light pollution that adversely impacts stargazing, disrupts the natural nesting patterns of sea turtles, and your neighbor’s sleep when a spotlight is shining in their bedroom window.

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Dune Preservation (Div. 7 – Section 10-128):

Sand dunes are a vital component of our barrier island system that makes up the Outer Banks. In addition to protecting our community from harsh storms, they are also home to natural vegetation and wildlife. We respectfully request that you do everything you can to help us preserve the quality and functionality of our sand dunes by refraining from climbing/traversing, allowing pets, digging, removing plant life, playing, or operating a vehicle on the dunes.