Making a payment confirms your reservation. Because homes are individually owned, we are unable to transfer reservations. If canceling a reservation with no payment, please contact our office. In the event of a cancellation with a lease payment, email our office as soon as possible at firstname.lastname@example.org. Carolina Designs Realty must be notified in writing.
If the property is re-rented for the original rental rate, tenant will receive a refund of the advance rental payment less a $75 cancellation fee, any insurance payment and any third-party fees. If re-rented for less than the original rate, tenant will receive the balance of the advance rental payment less the $75 cancellation fee and less the amount necessary to make full payment to the owner. Homeowner reserves the right to reduce original rental rate in order to attempt to secure a paid reservation prior to arrival date.
All refunds will be made within 30 days of receipt of the re-rented advance rental payment in the form of a check payable to the leaseholder. If the property is not re-rented, no refund will be paid.